What is the 28 day contract? New business owners, or business owners who have missed there contract renewal, or have not done a comparison of energy prices since market deregulation in the 1990’s often find themselves locked in to a 28 day supply contract. The prices for energy in these contracts often fluctuate up and […]
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My business has received a court summons A court summons for a disputed utility bill, can be reviewed by Energy4. Depending on how far the process has progressed we might be able to intervene. We will assist to ensure all the correct procedures have been followed. Because the energy supplier will have applied to the
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What is VAT and Climate Change Levy? CCL will be shown separately on your bill, is subject to VAT and cannot be reclaimed from HMRC. The Climate Change Levy (CCL) was introduced in 2001 and is a government tax on businesses energy usage; this covers agriculture as well as the public sector. The aim of
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What makes your services different from others? Energy4 buying power and knowledge, depending on the number of suppliers you use and the size of your business, the process of analysing, reviewing and negotiating to make sure you are on the best tariff can be very time consuming. By using Energy4 services you avoid the stress
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Is your Meter Operator Agreement (MOP contract) in place A Meter Operator agreement or (MOP contract) is a legal requirement for all half hourly electricity supplied meters. This contract covers the supply of the meter, maintenance and the necessary telecommunications for sending your consumption data to your energy supplier. The Meter Operator agreement or (MOP
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Selecting a supplier by signature or verbal contract? Energy4 offer a number of suppliers, who will accept contracts signed. We use a well established contract signature process as many suppliers refuse to access verbal systems as a form of agreement for contract. This is because written contracts are still covered under Law, which are legally binding.
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Give Notice of Termination before current contract ends? It is the term used by the energy industry to describe giving notice that you do not want to be automatically renewed at the end of your current contract. Normally they ask this to be done by writing or email. Terminating utility services does not mean your
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Am I on the best tariff with my supplier? You may be on a tariff with your supplier, however without evidence; you will not know this is the best tariff that your current supplier can offer. Suppliers will not quote other suppliers. Prices may not be necessarily the best on the market to meet your needs.
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Do I agree to a verbal contract, No. Never agree any Verbal contract over the telephone with any supplier / energy broker. Request the contract standing charge and unit rates be emailed to you or send by letter. This benefits you as the business customer especially for legal reasons. Verbal contracts can be falsified. In
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Renewal letter window – Be aware of the renewal letter window period for termination (For example: “if you wish to terminate your electricity or gas contract you must contact us in writing no sooner than 120 days and no later than 90 days before the anniversary of the contract signing date”) If you opt out
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