Charges

Energy4 Present Customer Charges

Customers currently in contracts with Energy4 will be charged for the following at discretion of Energy4;New Energy Price Comparison – Utility Quotes – £30 charge per quote per meterSwitch Quote Price Comparison – Utility Quotes – £30 charge per quote per meterRenew Quote Price Comparison – Utility Quotes – £30 charge per quote per meterMulti-Site Energy Advice and Quote – £30 charge per quote per meterUtility Contract Review – £30 charge per quote per meterCustomer Success Management – £30 charge per quote per meterCombine Business – Utility Quotes – £30 charge per quote per meterDual Fuel – Utility Quotes – £30 charge per quote per meterBill Validation – £30 charge per quote per meterCustomer Success Management – £100 charge per quote per meterUtility supplier disputes – £100 charge per quote per meterContract Issues – £100 charge per quote per meterSupplier Issues – £100 charge per quote per meterNew Customer Requesting Advice On Meters (Installation and Removal) – £200 charge per quote per meterNew Customer Requesting Meter Operator Contract (MOP) Quotes, Renewals, Contract Issues, etc., – £30 charge per quote per meter 

New Customer Charges (£)

Customers not currently in contracts with Energy4 will be charged for;
New Energy Price Comparison – Utility Quotes – £30 charge per quote per meterSwitch Quote Price Comparison – Utility Quotes – £30 charge per quote per meterRenew Quote Price Comparison – Utility Quotes – £30 charge per quote per meterMulti-Site Energy Advice and Quote – £30 charge per quote per meterUtility Contract Review – £30 charge per quote per meterCustomer Success Management – £30 charge per quote per meterCombine Business – Utility Quotes – £30 charge per quote per meterDual Fuel – Utility Quotes – £30 charge per quote per meterBill Validation – £30 charge per quote per meterCustomer Success Management – £100 charge per quote per meterUtility supplier disputes – £100 charge per quote per meterContract Issues – £100 charge per quote per meterSupplier Issues – £100 charge per quote per meterNew Customer Requesting Advice On Meters (Installation and Removal) – £200 charge per quote per meterNew Customer Requesting Meter Operator Contract (MOP) Quotes, Renewals, Contract Issues, etc., – £30 charge per quote per meter

Charges Explained

New Customer Requesting Advice On Meters (Installation and Removal) – £200 charge

Charges are applied by Energy4 when assistance is made to install or remove meters for both Electricity and Gas.
 
These charges are due to the commercial complexities, time to collect information, agreements with Networks, Installers, Civil Engineering companies, and Suppliers, a financial charge is required.
 
This financial charge can be up to and exceed £200 as upfront in advance payment to Energy4 is required. Once received, negotiation with the network begins.
 
If you decide to go with Energy4 for your utility contract or contracts once the Meter or Meters are installed, and commissioned, and discount will be applied to the contract at a discretionary level.
 
Citizens Advice Bureau advice has been taken to clarify this. New Customer will be made aware of the above from the 5th of December 2020 when Meter installation is discussed.

 

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