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Smart Meter lies No 2

Smart Meter lies No 2

Can suppliers charge extra charges when customers (shop owners) refuse the new Smart meters and want to keep the original meters? We have been notified that this is £25 per month!

“…Whilst we believe all consumers will benefit from having a smart meter, they aren’t compulsory, and you can choose not to have one…”

Currently suppliers are outright lying to customers by email, telephone, and foot-in-the-door hard sells. Smart meters are not compulsory. Report any criminality you come across to trading standards and OfGem immediately: Smartmetering@ofgem.gov.uk

“…However, suppliers are permitted to offer tariffs at different prices to different meter types, and are permitted to apply entry criteria to a tariff, such as having a smart meter…

Currently there is no evidence provided by industry of such special tariffs, which are in fact in contradiction with the Consumer Act. Customers presently on old meters are obtaining the same tariffs as new meters. Savings normally appear if Direct Debits are setup, and using online services to provide meter readings.

“…Choosing not to have a smart meter installed may mean you don’t have access to all the available tariffs on the market, some of which could be cheaper…”

Currently speculation at present, no documentation has been submitted by industry to concur these comments. Customers presently on old meters are obtaining the same tariffs as new meters. Savings normally appear if Direct Debits are setup, and using online services to provide meter readings.

It does not help OfGem or the Selling of Smart Meters if OfGem is blocking the reporting of defects. OfGem response

In the UK, you are not legally required to have a smart meter installed. However, if you refuse a smart meter, there might be some implications:

Replacement of Faulty Meters: If your existing meter is faulty or at the end of its life, your energy supplier is likely to replace it with a smart meter. Some suppliers may still have traditional meters available, but they might charge you for installing one.
Limited Tariff Options: Refusing a smart meter could limit your access to certain energy tariffs, especially those that offer cheaper rates based on smart meter data.
Potential Costs: While there is no direct charge from Ofgem for refusing a smart meter, some suppliers might charge for installing a traditional meter if a smart meter is declined.

https://www.ofgem.gov.uk/get-smart-meter

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Smart Meter lies No 2

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