Smart Meter Lies No 7 – How this money can’t help you? Suppliers send out letters and texts to customers that fail to make it clear that smart meters are optional. EDF Energy is texting customers: ‘We need to upgrade your meter to a smart meter’. E.ON send out letters that state in bold, red […]
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My energy supplier is demanding large back dated payment Yes, Energy4 can help. Suppliers do not explain why this is occurring. We are very experienced in analysing and managing this type of situation. Often to a favourable resolution for our clients. Sometimes energy suppliers make mistakes. We are experts at identifying any errors to provide
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I do not have enough time to review my energy contracts Energy4 can assist you with this, if you do not have the time to review your contacts. Because we simplify the process as much as possible we only need a minimal amount of time from you or the person who deals with this in
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How long does it take to change suppliers to a new one Each supplier has different termination requirements Please review your Terms and Conditions for cancellation contracts Please pay all outstanding debts Some suppliers demand both a letter and email to confirm a request for change. Please send Energy4 your contract if you cannot identify
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Smart Meter lies No 5 Energy companies are using high-pressure tactics to push customers into having smart meters in their homes. They schedule dates to fit them without being asked and threaten to take away cheap deals. Suppliers have been ordered by the UK Government to offer smart meters to all households in Britain by
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Smart Meter lies No 4 – The great smart meter revolution has faltered and households can choose, once again, to opt out and keep hold of their old-fashioned utility meters which require manual reading. When they were introduced in 2009, smart meters were supposed to simplify the billing process and ensure readings were up to date and accurate.
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Smart Meter lies No 3 – What charges can be imposed by the installers, and are charges meant to be taken on by the utility provider, not directly charged to customers? “…For domestic customers, there must be no up-front charge for a smart meter installation. As is currently the case with traditional meters, part of
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Smart Meter lies No 2 Can suppliers charge extra charges when customers (shop owners) refuse the new Smart meters and want to keep the original meters? We have been notified that this is £25 per month! “…Whilst we believe all consumers will benefit from having a smart meter, they aren’t compulsory, and you can choose
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Smart Meter lies No 1 – Can the “Smart meter” charges placed on Customers be justified, specifically extra charges for using the Smart meter, and who owns the Smart meter technology, its cost, and justification? “…The Government (BEIS) own the smart metering policy framework, and have published a cost-benefit analysis…”. This analysis however does not account
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What if my business has bad credit history? Energy suppliers take credit issues very seriously with their customers. There are number of solutions that Energy4 can look at and see what Energy4 can do to help you move to another supplier. We all know we’re supposed to pay our bills on time and carry as
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