Dial 159 Stop Scams UK

Dial 159 Stop Scams UK

Three digits can help protect you from scams: 159. If you receive a suspicious of a call from your bank, politely hang up, and dial 159. It connects you to a switchboard that puts you through to your bank real number.

Beware of spoofing telephone lines, where scammer blocks you from putting down the telephone. Turn of mobile, restart, call then Dial 159. If you have a telephone, pull out phone and wait, Dial 159. You must be put through your switchboard

Dial 159 Stop Scams UK

Dial 159 Stop Scams UK

Dial 159 to safely and securely reach your bank’s fraud department if you receive a suspicious call about a financial matter. Operating similarly to 101 or 111 in the UK, it lets you bypass impersonation scams by connecting you directly to your legitimate bank.

If you receive an unexpected or alarming call from someone claiming to be from your bank or an authority figure:

1. Stop: Do not confirm any details, transfer money, or provide personal information.
2. Hang Up: End the call immediately.
3. Dial 159: Use your phone to call 159. To ensure the scammer has fully cleared the line, try calling a friend or family member first to verify your line is clear, or use a different phone entirely.

STOP, HANG UP, CALL 159 – Stop Scams UK

Dialling 159 is a secure, UK-wide hotline that connects you directly to your bank’s fraud department if you suspect a scam. It acts as an emergency hotline for financial safety, designed to stop fraudsters from tricking you into transferring money or revealing personal details.

When to Use It

• Suspicious Calls: Someone calls claiming to be from your bank, the police, or a government body like HMRC and asks you to move money.
• Pressure Tactics: You feel pressured, rushed, or uneasy during a financial conversation.
• Verifying Identity: You want to check if an unexpected call or message you just received from your bank was actually genuine.

How to Use It Safely

1. Hang Up Immediately: Break contact with the person who called you.
2. Use a Different Phone: Scammers can keep your phone line open to intercept your next call. If possible, dial 159 on a different device.
3. Clear the Line: If you must use the same phone, wait at least 10 minutes or ring a trusted friend first to ensure the fraudsters have disconnected.
4. Follow the Menu: Once you dial 159, an automated system will ask you to select or say the name of your bank to route you safely to their fraud team.

Who is Covered?The service is run by the coalition Stop Scams UK and covers over 99% of UK retail bank current accounts.

• Participating Banks: Barclays, HSBC, Lloyds Bank, NatWest, Santander, Halifax, Bank of Scotland, Monzo, Starling Bank, Nationwide Building Society, TSB, Co-operative Bank, Virgin Money, Revolut, Chase, First Direct, Metro Bank, Modulr, Royal Bank of Scotland, Tide, and Ulster Bank.
• Participating Telecoms: Calls can be made from major networks including BT, EE, O2, Vodafone, Three, Sky, TalkTalk, and Virgin Media.
• Cost: Calling 159 costs the same as a standard national rate call and is included in your monthly mobile or landline minutes allowance